User:Pedant/Sandbox

Blockbuster Inc. - 11850 Balboa Avenue

Date Shopped ______ Item Purchased ______ Time In ______ Time Out

1 exterior well maintained?__________________2 Were any POP elements present(2/12$ or 3/25$)?

3 mention benefits of core programs? (Rewards/Online/Movie Pass/No Late fees) 3iApproach...(QUESTION):

4 program offered:___________________________4a benefit(s) mentioned:Benefit(s):

5 new release wall full of CRASH 2004?_______6 (PRP)DVD Troy, Coach Carter, Aviator priced same?

6i Those 3 available?_________________________6k Title with varied prices:

7i Does this store sell ANY snacks__________________ 7 stocked and maintained (50% stocked, no empty sections? Faced neatly...?

8 Are all "No Late Fee" signs still properly placed in accordance with the terms of the settlement? • Signs posted on the entrance and exit doors • The 8 ½ by 11 sign on the new member / checkout counter • End of late fees end cap 9 all customers greeted (2 minutes) and thanked?_________10 every customer offered up-sell?

11 Please comment on what specific offer was made.

12 Is the manager adding value to shift?__________________13 Did the cashier inform you of when your movies were due?

Cashier Name (or description (Age/Height/Male-Female/Attire)if no badge):

Check (1) exterior of the Entrance door?__________________(2) interior of the Exit door?

(3) all counters in the store?______________________(1) End Caps?

(2) Line area? __________________ ........for the End of Late Fees (a) Sign and (b) Brochures RECEIPT???